US IT Systems Administrator

Information Technology
Wichita, KS, US
Job ID: 24540
Req ID: 175931.2
Job Type: Full-time
Date Posted: 2020-03-16 17:32:02

 

Location Profile: 

From high-speed milling machines to structural assemblies, Exacta Aerospace’s capabilities are wide-ranging to fit our customer needs.

Founded in 1978 and located in Wichita, Kansas, Exacta offers a vast array of 3, 4 and 5 axis aluminum and hard-metal machines that produce parts ranging from those that will fit in the palm of your hand to ones that top out at 165 inches long.

Exacta can use its machine and fab detail components to produce complex, tight-tolerance assemblies ready for aircraft installation. With an ever-changing aerospace industry in which customers continually ask suppliers to integrate and innovate, Exacta is responding to the call.

Exacta Aerospace was acquired by Precision Castparts Corp. in July 2013.

Reporting Relationships:

The IT Systems Administrator will report to the Controller – Exacta Aerospace and functionally to the Plant Manager – Exacta Aerospace and the Regional IT Manager – PCC Aerostructures.

FLSA Status:

The IT Systems Administrator is an Exempt-Salary position.

Primary Duties & Responsibilities: 

  • Understand, adhere, and demonstrate to the company’s commitment to QUALITY and SAFETY!

  • Enters and responds to customer requests for technical support into the IT automated helpdesk system;

  • Partner with third party vendors to schedule hardware maintenance;

  • Manage inventory assignments and updates for IT department;

  • Coordinate with vendors on RMA and equipment disposal issues;

  • Coordinate with third party vendors to support printer and copier equipment repair;

  • Coordinate with third party vendors to support camera and security equipment/repair;

  • Respond to helpdesk calls, solicit proper information from users and input information into automated helpdesk system;

  • Manage outbound equipment shipments for IT group;

  • Support front line support tasks for users, such as: password resets, updating proxy system, and other daily support tasks that occur in the IT department;

  • RMA broken equipment, and open trouble call to track RMA equipment through the process;

  • Help organize equipment and supplies to ensure safety and organization are kept at high standards;

  • Assist in the creation of detailed process and procedure documentation;

  • Asset tracking review and physical inventory monthly;

  • Analyze, troubleshoot, and resolve system hardware, software, and networking issues;

  • Configure, optimize, fine-tune, monitor OS software and servers;

  • Perform system backups and recovery;

  • Configure and deploy servers;

  • Manage the VM infrastructure;

  • Manage the DR and Backup infrastructure;

  • Interact with internal customers and stakeholders to understand processes and the impact of IT in the workplace, will be required to liaise with stakeholders on an ongoing basis (all levels)

  • Perform other duties, as assigned.

 

Required Experience/Skills:

 

  • Knowledge and experience with the following OS/Software: (NT4.0, Win2000, ME, XP, Vista, 7, 8, Server 2003,  Server 2008, 2008 R2, 2012+), MS Office 2010+ (e.g., Word, Excel, Outlook, PowerPoint, and Access), Adobe Acrobat, and Exchange Outlook Web Access, Linux, Unix

  • Strong and well-developed verbal and written communication, collaboration, and time management skills.

  • Demonstrates excellent prioritization, planning, and project management skills.

  • Knowledge and understanding of networking concepts, OSI model

  • Ability to disconnect, lift and move PC’s and monitors (50 lbs.) to new desks, and maneuver under counters and in tight spots to run cables and wires for PCs.

  • Ability to take direction well and be a motivated self-starter.

  • Must be willing to learn and stay abreast of new technologies and different system environments

  • Must be analytical and methodical in carrying out task and work assignments. 

  • Attention to detail is a must along with the ability to reproduce successful, measured results.

  • Detailed oriented – Accurate, thorough, strong work ethic, and be driven to provide a quality solution.

 

Education:

  • Bachelor’s Degree preferred in Information Systems/Technology, but may be substituted with adequate, documented, and relevant experience and/or certifications

  • MCSA, MCSE, MCITP, CompTIA A+, preferred but may be substituted with documented experience

  • 3 to 5 years’ experience providing administrative support in a technical environment

Physical Requirements and Working Conditions:

 

Must possess the ability to lift a maximum of 30 pounds; the ability to climb ladders must possess independent body mobility and the ability to stand, walk, crawl, stoop, bend, pull or push, identify and distinguish colors

 

ITAR Requirements:

Our organization has a responsibility to comply with all applicable requirements set forth by International Traffic Arms Regulations (“ITAR”, 22 CFR 120-130). As such, this position may have access to ITAR controlled information and must meet eligibility requirements to work in the United States.